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NEW Chat Health Phoneline

There is a new advice and support line for a range of common topics and challenges for parents.

January 16, 2024

Chat Health

This is a new information and advice kine for parents in Cornwall.

Please see the info below from the following website: https://www.cornwall.gov.uk/chathealth

Commencing Monday 15 January 2024, we are introducing a quick and easy way for young people and parents / carers to contact Health Visitors and School Nurses in Cornwall and the Isles of Scilly.

There will be three advice lines as follows:

Users will be able to send a message, anonymously if they wish, to Health Visiting and School Nursing to get confidential help and advice about a range of health concerns, including:

  • Sleep
  • Child development
  • Support with behaviour
  • Toileting
  • Feeding and nutrition
  • Keeping safe and healthy
  • Childhood illnesses and support with medical conditions at school
  • Emotional, mental health and wellbeing
  • Relationships
  • Smoking and vaping
  • Drugs and alcohol

The messaging service will be available Monday to Friday (excluding bank holidays) from 9am to 5pm. When a message is sent to the numbers, an automated reply confirms the message has been received. A trained healthcare professional will reply to the message during office hours within 48 working hours.

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